了解如何从 Windows 10 家庭版升级到 Windows 10 专业版或从 Windows 11 家庭版升级到 Windows 11 专业版，包括如何使用有效产品密钥或 Microsoft Store。

Sign out of your account and then sign in to your new account. If everything is fixed, move your personal data and files to the new account. To move your personal files from your old account to your new account, try opening File Explorer, expanding This PC > OSDisk (C:), and looking in the Users folder, where you should see folders for both accounts.

If your account has been hacked, use our sign-in helper tool below to help guide you to the right solutions. The tool will ask for your email address or phone number, and either show appropriate self-help, or offer the chance to talk to an agent.

With PowerPoint for the web you create presentations right in your browser. Create and save your presentations in your OneDrive, and edit and share them online.

Personal Vault is a protected area in OneDrive where you can store your most important or sensitive files and photos without sacrificing the convenience of anywhere access.. We guide you through setting up your Personal Vault with a strong authentication method or a second step of identity verification, such as your fingerprint, face, PIN, or a code sent to you via email or SMS.

To control location for just your user account, switch the Let apps access your location setting On or Off.If "Location services is off" appears on the settings page, you won't be able to turn on the Let apps access your location setting for an individual user account.

Para obter suporte no Outlook.com, clique aqui ou selecione Ajuda na barra de menus e digite sua consulta. Se a autoajuda não resolver seu problema, role para baixo até Ainda precisa de ajuda? e selecione Sim.. Para entrar em contato conosco no Outlook.com, você precisará entrar.

Explore Microsoft Store services From free shipping and returns to our 60-day price protection, we’re here to help you do more with best-in-class devices, software, games, and resources.

Verified IDs are secure trusted credentials that can be used by websites and organizations to make account setup simpler and safer. Usually, you'll use your device's camera to capture a QR code on the site to get a new Verified ID, or a verification of an ID already on your device.

Select your gamerpic icon in the bottom menu on the Xbox app to get to the Profile tab.; Select the edit icon next to your gamerpic at the top of the screen.