Note: If you're an IT admin, managing Surface for Business devices in your organization, see Recovery tool (Surface IT Toolkit) for another way to restore a supported Surface device to its factory state.

If your cloud storage is full, you'll need to either reduce the amount or size of the files you do have or buy more storage. Learn how to delete files to reduce your storage.

You need to enable JavaScript to run this app.

Every time you enter payment info on a website, Microsoft Edge will ask you if you want to save the card. Once payment info like credit and debit card numbers are securely stored in the browser, you don’t have to remember and enter this info each time you buy something online.

Saving to Microsoft account is currently available in US, AU, GB, CA, DK, FR, JP, MX, KR, BR, and will be available to more regions in the future.

How to redeem a gift card, Xbox download code or token. Both Microsoft and Xbox gift cards and download codes and tokens work the same way: once redeemed to your Microsoft account, you can spend your balance at Microsoft Store online, on Windows or Xbox, and you can get downloads for the latest apps, games, movies, TV shows, and Surface, Xbox, and accessories.

Text preferences in Immersive Reader. Choose from a wide variety of text and color options such as Text size, Text spacing, and Page themes to enhance your experience in Immersive Reader. Find these settings in Text preferences from the Immersive Reader toolbar. Text size: Under the label Text size, move the slider right to make the text larger; move it left to make the text smaller.

After you export your contacts, use Excel to open the CSV file and check that there's data. When you close the file, Excel will prompt you a few times with "are you sure you want to save it in CSV format?"

If OneDrive camera backup isn’t working. If automatic camera backup isn’t working, open the OneDrive app. Backups will only happen if the app is running, so swiping the app up to close it will prevent automatic backups.

The quickest route to our developers’ ears is right from within Office for the web. And if you want, you can even tell us your email address in case they need to contact you for clarification.