Contact Microsoft Support. What's new. Surface Pro; Surface Laptop; Surface Laptop Studio 2

Learn how to update Windows to ensure your device operates smoothly and securely with the latest features.

Sign in to a work/school account using a remote computer. Many apps allow you to authenticate by entering a code on another device such as a PC.

How to open PC Health Check. In Windows, use Search on the taskbar to search for PC Health Check, then select it from the list of results.. If a PC Health Check update is available, you can quickly install it for the latest version.

If you weren't able to change your password. If you couldn't change your password this way, see Reset your Microsoft account password. Need more help? Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help.If you still need help, select Contact Support to be routed to the best support option.

Check the Device Manager. Right-click the Start button and select Device Manager.. Check to see if any devices are marked with the exclamation point (!). Right-click the device and select Update driver.. If updating the driver doesn’t help, try disabling or uninstalling the device.

Note: Offers vary by country.Be sure to redeem your rewards points in the same region you signed up in. Do not use a VPN while trying to redeem points. When redeeming points, use a mobile or landline phone number for authentication and not a VoIP phone number.

Follow these steps to automatically diagnose and repair Windows security problems by turning on UAC, DEP protection, Windows Firewall, and other Windows security options and features.

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2. Get your information ready. Collect as much information as you can about any Microsoft services you may have used with this account. The more information you can include when filling out the form, the better the chance you’ll have of regaining access to your account.