Descubre cómo enviar una solicitud para obtener el reembolso de una compra de contenido digital de Xbox.

注意: 如果你不在 Windows 设备上，可以通过转到“联系”Microsoft 支持部门 键入“排查 BSOD 错误”，在浏览器中运行“蓝屏疑难解答”。 然后按照“推荐的帮助”下的引导演练进行操作。

When you’re away from your console or your Windows 10/11 device, you can still get ready to play your next Xbox console game. Use the Xbox mobile app, the Xbox Game Pass app, or the Microsoft Store on PC to remotely install games—so your games are ready when you are.

There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled.

Billing & payments. Your dashboard is also where you can: Buy, renew, or cancel a subscription.

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

If you are having issues installing or updating Gaming Services on your PC, or if you are noticing that the Xbox app for PC is launching with missing content, you may want to download and run the Gaming Services Repair Tool for PC.

Why accounts are locked and disabled. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement.Here are some common reasons why accounts are locked, though not all account locks occur for these reasons:

右键单击该应用，选择“更多”，然后选择“打开文件位置”。此操作会打开保存应用快捷方式的位置。 如果没有“打开文件位置”选项，这意味着该应用无法在启动时运行。

Windows 11 automatically downloads and installs updates to make sure your device is secure and up to date. This means you receive the latest fixes and security updates, helping your device run efficiently and stay protected.