Fix problems with apps from Microsoft Store
See also. If you can't find Microsoft Store, see Trouble finding Microsoft Store in Windows 10. If you're having trouble launching Microsoft Store, see Microsoft Store doesn't launch. If you can launch the Microsoft Store but you are just having trouble finding or installing an app, see I can't find or install an app from Microsoft Store. Need more help?
Microsoft Support
Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.
Change your two-step verification method and settings
After you set up your security verification methods for your work or school account, you can update the related details. Using the Security info page
Sign in - Microsoft Support
Training: Sign in to office.com with your Microsoft personal, work, or school account. Watch this video to learn how.
Applies To:
Office 2021, Office 2019, Office 2016
Mouse and keyboard problems in Windows - Microsoft Support
Check the device. If the device doesn't appear to work at all (no lights appear on the device when it’s plugged in, or the cursor doesn't move or doesn't appear on the screen), connect the device to another PC and make sure the device works on that PC.
Using product keys with Office - Microsoft Support
If you see a Let's get started screen with options to try, buy, or activate Office, this means that Office is installed on your new PC as a 1-month trial of Microsoft 365 Family. You won't receive a product key from your PC manufacturer unless you paid for an Office product key card. Instead, you can start a trial of Microsoft 365 Family, or buy Office.
Applies To:
Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Publisher for Microsoft 365, Visio Plan 2, Excel 2021, Word 2021, Outlook 2021, PowerPoint 2021, Access 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Office 2021, OneNote 2021, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Access 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Office 2019, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, OneNote 2016, Project Professional 2016, Project Standard 2016, Publisher 2016, Visio Professional 2016, Microsoft 365 for home, InfoPath 2013
Create a folder or subfolder in Outlook - Microsoft Support
To add a folder to the folder pane, do the following: In the left pane of Mail, Contacts, Tasks, or Calendar, right-click where you want to add the folder, and then click New Folder.
Applies To:
Outlook for Microsoft 365, Outlook 2021, Outlook 2019, Outlook 2016, Outlook on the web, Outlook.com, New Outlook for Windows
Dark Mode in Outlook - Microsoft Support
Why does my reading pane have a dark background? When dark mode is turned on, the reading pane has a dark background to reduce eye strain. You can make the reading pane brighter by selecting at the top of the reading pane. If you don't see the button, select .
Applies To:
Outlook for Microsoft 365, Outlook on the web, Outlook.com
Join the Windows Insider Program and manage Insider settings
With the Windows Insider Program, you’ll get all the latest Windows 11 and Windows 10 builds as soon as they’re available. Join the Windows Insider Program to be one of the first to experience the new ideas and concepts we’re building.In return, we want to know what you think.
How to use two-step verification with your Microsoft account
Important: If you turn on two-step verification, you will always need two forms of identification.This means that if you forget your password, you need two contact methods. Or if you lose your contact method, your password alone won't get you back into your account—and it can take you 30 days to regain access.