Tip: If you encounter a problem on your Windows device, pressing the Windows logo key + F takes a screenshot, then opens the Feedback Hub app and automatically uploads the screenshot to the Feedback tab. Follow the on-screen instructions to detail the problem you've encountered.

You can use any phone number that can receive text messages; it doesn’t need to be associated with your account. We won't use or give out the phone number, and the code sent to it will expire after 10 minutes.

After you turn on two-step verification or set up the Authenticator app, you may run into issues if you use older devices (like Xbox 360 or a mail-sending security camera) that don't support two-step verification. For those devices, you can sign in with an app password instead. An app password is a long, randomly generated password that you provide only once instead of your regular password ...

To clear the Microsoft Store cache, press the Windows Logo Key + R to open the Run dialog box, then type wsreset.exe and select OK.A blank Command Prompt window will open, and after about ten seconds the window will close and the Store will open automatically.

Treat all email as junk unless it comes from someone in my Safe Senders or Safe Recipients lists, or from senders in my organization Select this option if you want email messages from senders that aren't defined in your Safe Senders List or Safe Recipients List or email messages from outside your organization to be treated as junk email. Email messages identified as junk email are moved to the ...

Learn how to use Microsoft Planner in Teams. Find Planner help and learning content to plan an event, publish content, track a process, and more.

Get Microsoft billing support. Find help with Microsoft Store purchases, subscriptions, refunds, payment options, and checking your order history.

Experiences that download online content. These are experiences that allow you to search and download online content including templates, images, 3D models, Microsoft 365 help, videos, and reference materials to enhance your documents.

Help family members shop responsibly by setting allowances in Microsoft accounts. Money added to a Microsoft account can be used to buy movies, games, in-app purchases and more.

If OneDrive camera backup isn’t working. If automatic camera backup isn’t working, open the OneDrive app. Backups will only happen if the app is running, so swiping the app up to close it will prevent automatic backups.