Review the record of the steps you followed to make sure it shows what you want it to show. Select Save, name the .zip file, choose where to save it, and then select Save.Now you can attach and send this .zip file to the person helping you troubleshoot the problem on your PC.

If your account has been hacked, use our sign-in helper tool below to help guide you to the right solutions. The tool will ask for your email address or phone number, and either show appropriate self-help, or offer the chance to talk to an agent.

Note: Cross-device syncing of Microsoft Entra user activity history will stop starting in January 2024.Microsoft will stop storing this data in the cloud, aligning with the previous change for Microsoft accounts (MSA) in 2021. The timeline user experience was retired in Windows 11, although it remains in Windows 10.

Windows 11 automatically downloads and installs updates to make sure your device is secure and up to date. This means you receive the latest fixes and security updates, helping your device run efficiently and stay protected.

Energy saver automatically manages system processes and power usage for an optimal balance of PC performance and longer battery life. Select Start > Settings > System > Power & battery .If you want energy saver to turn on whenever the battery falls below a certain level, select Energy saver to expand options, then next to Turn energy saver on when battery level is at, select the battery level ...

If you get an email about unusual activity on your Microsoft account, or if you’re worried that someone else might have used your account, go to the Recent activity page.You’ll see when your Microsoft account was signed in during the last 30 days, along with any device or app-specific info.

Active content is additional functionality in a file or program, such as macros, add-ins, or data connections. This article lists types of active content that can be blocked by settings in Trust Center and which, when present in a document, cause display of the Message Bar when you open your file.

To access your sign-in options, go to Start > Settings > Accounts > Sign-in options.. Or just select this button: Go to Sign-in options. Change or manage your password or PIN. To change your password or PIN, go to Start > Settings > Accounts > Sign-in options. Select PIN (Windows Hello), and then select Change PIN.

Important: This article is intended for users trying to use sign up for self-service password reset.This means that you’ll be able to reset your own work or school password (such as alain@contoso.com), without requiring your administrator’s help.

See also. If you can't find Microsoft Store, see Trouble finding Microsoft Store in Windows 10. If you're having trouble launching Microsoft Store, see Microsoft Store doesn't launch. If you can launch the Microsoft Store but you are just having trouble finding or installing an app, see I can't find or install an app from Microsoft Store. Need more help?