Microsoft Store & billing help
Explore Microsoft Store services From free shipping and returns to our 60-day price protection, we’re here to help you do more with best-in-class devices, software, games, and resources.
Obtenir des applications à partir du Microsoft Store sur votre PC ...
Si vous passez d’un PC Windows 7 ou Windows 8.1 à un nouvel appareil Windows, vous constaterez que la meilleure façon d’obtenir des applications et des jeux est de passer par le Microsoft Store.
Windows 帮助和学习
查找有关 Windows 操作系统的帮助和操作方法文章。 获取对 Windows 的支持,并了解安装、更新、隐私、安全等方面的信息。
What is a Microsoft account? - Microsoft Support
What is a Microsoft account used for? You need a Microsoft account to sign in to your Windows pc, Xbox console, or any of Microsoft’s products and services, including Office, Outlook.com, OneDrive, Xbox Live, Microsoft 365, Family Safety, Skype, Bing, Microsoft Store and MSN.
Applies To: Microsoft account dashboard
Download files from the web - Microsoft Support
Why some files won't open in Internet Explorer. Internet Explorer uses add-ons such as Adobe Reader to view some files in the browser. If a file that needs an add-on won't open, you might have an older version of the add-on, which needs to be updated.
Keep your PC up to date - Microsoft Support
We've made it easier to keep Windows current with the latest features and improvements—and with fewer interruptions and restarts when you're using your PC the most.
Install Office apps from Office 365 - Microsoft Support
After you've signed up for Microsoft 365, you and your employees can install your Office apps. From the admin center, select Office software.. Choose a language, and then select Install.. When prompted, select Run.. Select Yes to allow the app to make changes to your device.. The installation may take several minutes, depending on your Internet speed.
Troubleshooting black or blank screens in Windows
If you experience a black or blank screen on your Windows device, try the following: To wake the screen, use one of the following keyboard shortcuts:
Aide et apprentissage sur Microsoft Edge
Obtenez de l’aide et du support sur Microsoft Edge. Recherchez du contenu de support Microsoft Edge, des articles pratiques, des didacticiels et bien plus encore.
Find your BitLocker recovery key - Microsoft Support
A BitLocker recovery key is needed when BitLocker can’t automatically unlock an encrypted drive in Windows. This key, which is a 48-digit number, is used to regain access to the drive.