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Important: If your Microsoft cloud storage is full, you cannot send or receive email.Messages sent to you while your storage was full are bounced back to the sender and are unrecoverable. Check your mailbox storage to see what's taking up space. Learn more about recent changes.

Get more information about managing your Xbox subscriptions, issues with billing, and more.

Tip: If you believe someone has acquired your payment info, contact your bank or your payment provider to prevent more charges. Tell them your credit card has been stolen or compromised - If you only dispute the charges, there's nothing to prevent the fraudulent charges from happening again.

尚未运行 Windows 11？ 请参阅激活 Windows或激活 Windows 7 或 Windows 8.1。. 尝试“激活疑难解答” 如果运行的是 Windows 11，并且最近更换了重要的硬件（如更换主板）或重新安装了 Windows，则“激活疑难解答”有可能帮助重新激活 Windows。

Check the Xbox services, games, and apps for any service outages.

Microsoft 365 家庭版 订阅者最多可与其他五个人共享订阅权益 。 你可以向 Microsoft 家庭发送邀请或添加人员以分享权益。 接受邀请后，他们可以在其设备上安装 Microsoft 365 应用，并使用其个人 Microsoft 帐户登录 www.microsoft365.com 来访问自己的 1 TB OneDrive 存储空间。. 邀请某人共享你的 Microsoft 365 家庭版 ...

Important: When you close your Microsoft account, your email and contacts are deleted from our servers and can't be recovered.If you use your Microsoft account with Xbox, Skype, OneDrive, or other Microsoft services, you'll no longer be able to access those services.

通过将 Microsoft Rewards 应用下载到 Xbox 主机，在玩游戏或购物时关注积分并赢得积分： 按“Xbox”按钮 打开指南，然后转到“Microsoft Store”。 选择“搜索”，然后在搜索框中输入“Microsoft Rewards”。 从结果中选择 Microsoft Rewards 应用，然后将其下载到主机。

在 Outlook 状态栏上，如果看到 “已断开连接”、“ 脱机工作”或 “正在尝试连接...”，则Outlook 无法访问电子邮件服务器来发送邮件。. 若要解决此问题，请在功能区上选择“ 发送/接收”选项卡，然后在“首选项”组中，选择“脱机工作”，在脱机模式和联机模式之间切换。