Digital goods like apps, games, add-on content, subscriptions, movies, TV shows, and books aren't returnable unless the offer for applicable law states that you're eligible for a refund.

If you selected the Show icon on my profile check box but the icon still isn’t displaying, sign out of the device where you have the issue and then sign back in. On a PC, you may also be required to restart the app: Start Task Manager, choose the app that’s running (Game Bar or Xbox app), select End task, and then restart the app.

Click Save to save the console update.zip file to your computer.; Unzip the file by right-clicking on the file and selecting Extract all from the pop-up menu.

The Health report starts off by showing you the last time a Device Health scan was run. The time displayed should be basically the current time, as Windows Security tries to run a Device Health scan when you open the Device performance & health page.. Beyond the time of last scan you'll see the status of the key areas that Device Health monitors:

Learn how to log in to Microsoft Teams with your Microsoft 365 account. This step-by-step guide from Microsoft Support walks you through the process of accessing Teams on desktop, web, and mobile devices.

There are some common two-step verification problems that seem to happen more frequently than any of us would like. We've put together this article to describe fixes for the most common problems.

Lithium-ion batteries wear out over time, which can result in a battery not holding a charge for as long as it did when it was new. Keeping the battery charged to 100% all the time can cause it to deteriorate faster.

Get Microsoft billing support. Find help with Microsoft Store purchases, subscriptions, refunds, payment options, and checking your order history.

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Screen time limits in Microsoft Family Safety are a great way to balance online habits within your family group. You decide when and for how long family members can use their connected Windows, Xbox and mobile devices.