This troubleshooter assists customers whose machines are not yet updated to the latest release, Windows 10 Version 1607. This update will initially be released only to a small set of targeted customers. This set will expand over time. Windows users can start the assistant from this article.

Microsoft Agent is not included in Windows 7, and it will not be included in any later versions of the Windows operating system. However, you can download Microsoft Agent as a hotfix for your Windows 7 computer. Resolution. To resolve this issue, download and install Hotfix 969168 to install Microsoft Agent to your computer.

Manage invitations to share Microsoft 365. On the Microsoft account, Sharing page, under the section Other people, you can view and manage invitations you’ve created.You can check the status of an invitation, resend, or delete invitations. If the person you sent an invitation to can't find it, see Can't find an invitation to share Microsoft 365 Family.

Note: For servers with Azure File Sync agent version v16.0 or lower, both v16.2 and v17.2 will be available in Microsoft Update. Microsoft Update Catalog. Go to the following website to manually download this update from the Microsoft Update Catalog: Azure File Sync Agent v17.2 release: February 2024 (KB5023055)

Helping users safely navigate web, app, and game content is one of Microsoft’s top priorities. If you live in a region that requires permission to create an account and access Microsoft services, you may be prompted to request or give parental consent.

Contact Microsoft Office Support. Professional Direct Support for Microsoft 365 provides additional advisory support and proactive services to help plan, implement, maintain, and optimize Microsoft 365 solutions that align to your business's needs, as well as reactive support to assist you along the way.

This page is for Microsoft 365 Basic, Microsoft 365 Personal, and Microsoft 365 Family subscriptions only. For help with other subscriptions purchased through Microsoft see Cancel a Microsoft subscription. If you purchased a Microsoft subscription from Google Play or the Apple app store, contact their customer support for cancellation or refund.

If your account has been hacked, use our sign-in helper tool below to help guide you to the right solutions. The tool will ask for your email address or phone number, and either show appropriate self-help, or offer the chance to talk to an agent.

Notes: If someone is already part of a family group, they must leave or be removed from that group before joining another. They can also create a new Microsoft account to associate with a new family group. Explore Microsoft Family Safety features and benefits.

The classic cold-call scam. The scammers call you and claim to be from the tech support team of Microsoft or another company. They offer to help solve your computer "problems".