Import and export Outlook email, contacts, and calendar
Export contacts out of other email services. Export iCloud contacts. Export Gmail contacts – See Gmail help. Export Yahoo contacts – See Yahoo import and export help. Export Thunderbird contacts – See Mozilla support.
Applies To:
Outlook for Microsoft 365, Outlook 2024, Outlook 2021, Outlook 2019, Outlook 2016, Outlook.com
Surface battery won’t charge or Surface won’t run on battery
If the LED indicator isn’t lit, you may have a problem with your power supply. For more info, see What to do if your Surface power supply or charger doesn't work. If you are trying to charge your Surface from the USB-C port, see Troubleshoot problems with USB-C on Surface
Surface won’t turn on or start - Microsoft Support
If your Surface still didn't turn on after charging it and trying the keyboard and tablet shortcuts, you can try to force a shutdown, then restart. Here's how: Press and hold the power button until the logo screen appears (about 20 seconds). See Force a shut down and restart your Surface for more info.
Microsoft Store doesn't open - Microsoft Support
If you're having trouble launching Microsoft Store, here are some things to try: Reset the Microsoft Store cache: Press the Windows Logo Key + R to open the Run dialog box, type wsreset.exe, and then select OK.
Turn on automatic forwarding in Outlook - Microsoft Support
In the Rule Address dialog, under Address Book, select the contact list that contains the address you want to forward to.. In the To box at the bottom, enter the email address that you want to forward all your mail to.Select OK.You should see the email address you want all of your email forwarded to inserted into the rule under Step 2.
Applies To:
Outlook for Microsoft 365, Outlook 2024, Outlook 2021, Outlook 2019, Outlook 2016, Outlook on the web, Outlook.com, New Outlook for Windows
Save an Outlook message as a .eml file, a PDF file, or as a draft
Outlook can’t save a message directly as a Word document file. You can, however, save the message as an HTML file, then open that file in Word. Saving your email message as an HTML file preserves all formatting, images, and links, as well as includes the header information, which includes the From, To, Cc, and Subject information.
Applies To:
Outlook for Microsoft 365, Outlook 2024, Outlook 2021, Outlook 2019, Outlook 2016, Outlook on the web, Outlook.com, New Outlook for Windows
I can't connect to my Exchange account - Microsoft Support
Cause: Your network connection is unavailable. Solution: Make sure that your computer is connected to the network. For instructions on checking the status of your network connections, see Mac OS Help. Or, you can contact your Exchange server administrator or your network administrator.
Applies To:
Outlook for Mac 2011
Sign in to Office - Microsoft Support
Sign in to www.office.com from a web browser and start using the apps on the web or access other web services associated with your account such as OneDrive.. How you sign in to an installed Office app depends on your device.
Applies To:
Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Project Online Desktop Client, Publisher for Microsoft 365, Visio Plan 2, Excel for Microsoft 365 for Mac, Word for Microsoft 365 for Mac, Outlook for Microsoft 365 for Mac, PowerPoint for Microsoft 365 for Mac, OneNote for Microsoft 365 for Mac, Excel for the web, Word for the web, OneNote for the web, PowerPoint for the web, Excel 2024, Word 2024, Outlook 2024, PowerPoint 2024, Access 2024, OneNote 2024, Project Professional 2024, Project Standard 2024, Visio Professional 2024, Visio Standard 2024, Office 2024, Excel 2024 for Mac, Word 2024 for Mac, Outlook 2024 for Mac, PowerPoint 2024 for Mac, OneNote 2024 for Mac, Office 2024 for Mac, Excel 2021, Word 2021, Outlook 2021, PowerPoint 2021, Access 2021, Project Professional 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Excel 2021 for Mac, Word 2021 for Mac, Outlook 2021 for Mac, PowerPoint 2021 for Mac, OneNote 2021 for Mac, Office 2021 for Mac, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Access 2019, Project Professional 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, Access 2016, OneNote 2016, Project Professional 2016, Project Standard 2016, Publisher 2016, Visio Professional 2016, Visio Standard 2016, OneNote for Mac, Microsoft 365 for home, Office for business, Office 365 Small Business, Microsoft 365 admin, Project Online, Microsoft 365 for Mac
How to redeem Microsoft Rewards points - Microsoft Support
I don't see the Microsoft Rewards gift card I want. Some gift cards aren’t always available through Microsoft Rewards - check back often! In the meantime, there are always great apps, movies, games, sweepstakes, and more available - all from Microsoft. Explore the Redeem page to see what’s available now.
Applies To:
Microsoft account dashboard
Fix issues when you can't sync OneNote - Microsoft Support
If your notebook isn’t syncing automatically after you’ve signed back in, try force-syncing it. On macOS, Control-click the notebook name, and then sync the notebook. On iOS, use your finger to pull down the Notebooks list. A spinning progress indicator will appear near the top of the list while OneNote attempts to re-sync all open notebooks.
Applies To:
OneNote for Microsoft 365, OneNote for Microsoft 365 for Mac, OneNote 2024, OneNote 2024 for Mac, OneNote 2021, OneNote 2021 for Mac, OneNote 2016, OneNote for Mac