Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Learn how to activate Office pre-installed on new Windows 10 PCs or with a new product key.

Einen Product Key. Möglicherweise ist ein 25-stellige Product Key erforderlich (für digitale Lizenzen nicht erforderlich). Hilfe beim Suchen des Product Keys finden Sie unter Suchen Ihres Windows-Product Keys.Viele moderne Geräte enthalten den Product Key, der in die Firmware des Geräts eingebettet ist.

When your camera isn't working in Windows 11, it might be missing drivers after a recent update. It's also possible that your antivirus program is blocking the camera, your privacy settings don't allow camera access for some apps, or there's a problem with the app you want to use.

Keyboard shortcuts are keys or combinations of keys that offer a faster alternative to performing tasks typically done with a mouse. If you are trying to take a screenshot or screengrab, see How to take and annotate screenshots.. This article includes a list of keyboard shortcuts categorized as:

Make sure the Store account reported in the Xbox app for Windows is the account that was used to buy your Game Pass subscription. On PC, the Store account is used device-wide for purchasing and ownership, including access to Game Pass benefits in the Xbox app for Windows. It might be different than the one you usually use with Xbox.

If you want to give access to desktop apps, make sure that Let desktop apps access your microphone is turned on.You can't turn off microphone access for individual apps. If your camera contains a microphone, you might also need to give your apps permission to use your camera.

Windows 11, version 21H2; October 8, 2024—KB5044280 (OS Build 22000.3260) September 10, 2024—KB5043067 (OS Build 22000.3197) August 13, 2024—KB5041592 (OS Build 22000.3147)

For all Surface models Before you start, make sure you don’t have any other USB devices connected to your Surface, including USB mouse devices, keyboards, or other storage drives.

Windows devices may get new functionality at different times as Microsoft delivers non-security updates, fixes, improvements, and enhancements via several servicing technologies—including controlled feature rollout (CFR).. Windows will let you know if you need to restart your device to complete an update, and you can choose a time that works best for you to complete that update.