Note: Recovery drives created and used on machines with the April 9, 2024 security update and the revocation policy applied may be impacted.For more, see KB5025885: How to manage the Windows Boot Manager revocations for Secure Boot changes associated with CVE-2023-24932.

To pin Quick Assist to your taskbar so you can quickly get back to it, after Quick Assist is open, right-click (or press and hold) the icon on your taskbar > Pin to taskbar. If the old app icon still appears on your device, make sure you select the new app icon.

Check the Xbox services, games, and apps for any service outages.

For all Surface models Before you start, make sure you don’t have any other USB devices connected to your Surface, including USB mouse devices, keyboards, or other storage drives.

Next to Reset this PC, select Reset PC and choose an option:. Keep my files—Reinstalls Windows 11 but keeps your personal files and any apps that came with your PC.This option removes changes you made to settings, as well as apps and drivers you installed.

Notes: Reinstalling Windows 11 using installation media while choosing to ‘Keep nothing’ (a clean install) will automatically enable reserved storage if the partition you reinstall Windows to is 20GB or larger. Reserved storage sets aside disk space to be used by updates, apps, temporary files, and system caches, thus improving the day-to-day function of your PC by ensuring that critical ...

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Contact Microsoft Support. What's new. Surface Pro; Surface Laptop; Surface Laptop Studio 2

Tips: If you're using mobile data, try switching to Wi-Fi and vice-versa. Make sure Airplane mode is off.

Enter your Email, phone, or Skype name in the first box if you know it.; In the Contact email address text box, type an email address where we can contact you or send your password reset link. Note that this email address should be different from the one you’re trying to recover. In the third text box, type the characters displayed on the screen.