Important: If your Microsoft cloud storage is full, you cannot send or receive email.Messages sent to you while your storage was full are bounced back to the sender and are unrecoverable. Check your mailbox storage to see what's taking up space. Learn more about recent changes.

When a folder is added to Favorites, it’s a shortcut to the folder.The actual folder and its content remains at the original location in the folder list. Removing a folder from Favorites doesn’t delete the folder or contents—it removes only the shortcut that appears in Favorites.. By default, when a folder is added to Favorites, it appears at the bottom of the list.