If the LED indicator isn’t lit, you may have a problem with your power supply. For more info, see What to do if your Surface power supply or charger doesn't work. If you are trying to charge your Surface from the USB-C port, see Troubleshoot problems with USB-C on Surface

Things to try first. Try these things first to help you fix or narrow down the connection problem. Run Get Help to troubleshoot and fix common connection problems. Right click the network icon in the right side of the taskbar and select Diagnose network problems or open Get Help for Network & Internet

Outlook won't accept my password. If you've forgotten the password for a Microsoft account, user our sign-in helper to get back into your account.. If you know you’re using the correct password for your email account but Outlook won’t accept it, you might have an email account that requires additional security.

Note: Mac trackpads don't support zoom in meetings. If you're on a Mac, use one of the other options. If you're using Linux, giving and taking control of shared content isn't available at this time. Open shared content in new window.

If your Surface still didn't turn on after charging it and trying the keyboard and tablet shortcuts, you can try to force a shutdown, then restart. Here's how: Press and hold the power button until the logo screen appears (about 20 seconds). See Force a shut down and restart your Surface for more info.

If you're having trouble launching Microsoft Store, here are some things to try: Reset the Microsoft Store cache: Press the Windows Logo Key + R to open the Run dialog box, type wsreset.exe, and then select OK.

PowerPoint for the web doesn't have the ability to make a picture transparent. Use the desktop PowerPoint app if you want to make a background picture transparent. PowerPoint for the web doesn't have the ability to remove a picture's background. Use the desktop PowerPoint app to remove a picture's background. Remove a slide background

Sign in to www.office.com from a web browser and start using the apps on the web or access other web services associated with your account such as OneDrive.. How you sign in to an installed Office app depends on your device.

Ctrl+T. Create a new subpage below the current page. Ctrl+Alt+Shift+N. Enable or disable the full-page view. F11. Put the focus on the current page tab. Ctrl+Alt+G. Move or copy the current page. Ctrl+Alt+M. Select the current page. Ctrl+Shift+A. Jump to and select the page title. Ctrl+Shift+T. Open a search box to search all currently open ...

Security Note: Outlook accepts a wide variety of different file types, but blocks potentially unsafe attachments (including .bat, .exe, .vbs, and .js files) that can contain viruses. Even with Outlook attachment protection, be careful in opening any attachment, especially if it’s from someone that you don’t know or trust.