若要在 Outlook.com 中获取支持，请单击此处或选择菜单栏上的帮助，然后输入查询。 如果自助服务无法解决问题，请向下滚动到“仍需要帮助？”，然后选择“是”。 若要在 Outlook.com 中联系我们，需要登录。

Find operating system info in Windows 8.1 or Windows RT 8.1. To find out which version of Windows your device is running, press the Windows logo key key + R, type winver in the Open box, and then select OK.. If your device is running Windows 8.1 or Windows RT 8.1, here’s how to learn more:

To do this. Press. Move to the Tell Me or Search field on the Ribbon to search for assistance or Help content.. Alt+Q, then enter the search term. Open the File page to use Backstage view.. Alt+F. Open the Home tab to use common formatting commands, paragraph styles, and the Find tool.. Alt+H. Open the Insert tab to insert tables, pictures and shapes, headers, or text boxes.

Tips: While signing in, select Yes at the "Stay signed in?" prompt if you want to go straight to your mailbox next time (not recommended for shared computers). Alternatively, check the "Don't show this again" box and select No to be prompted for your password each time.. If you can't sign in, or have forgotten your username or password, use our sign-in troubleshooter.

On a Mac? See Check for Office for Mac updates automatically.. Click here for the Latest updates for versions of Office that use Windows Installer (MSI).. Choose your version of Office. If you're not sure what version of Office you have, see What version of Office am I using?. Not sure which type of install you have?

Outlook.com でサポートを受けるには、ここ をクリックするか、メニュー バーの [ヘルプ] を選択してクエリを入力します。 セルフヘルプで問題が解決しない場合は、[さらにヘルプが必要ですか?] まで下にスクロールし、[はい] を選択します。 Outlook.com でお問い合わせいただくには、サインイン ...

Make sure any 3rd-party Office add-ins that you rely on are stated as being Office 2010 and 64-bit compatible. Possible backward incompatibility is why, if in doubt, stay with the 32-bit version. Insert the Office 2010 installation disc.

In the Add-Ins dialog box, select the check boxes the add-ins that you want to use, and then click OK. If Excel displays a message that states it can't run this add-in and prompts you to install it, click Yes to install the add-ins. For more information about how to use add-ins, see Add or remove add-ins.

If you can't find a file on your computer or you accidently modified or deleted a file, you can restore it from a backup (if you're using Windows backup) or you can try to restore it from a previous version.Previous versions are copies of files and folders that Windows automatically saves as part of a restore point.

Windows Mail and Calendar apps. If you're using Windows Mail and Calendar and your accounts are supported in new Outlook, you will see a toggle in the upper right of the Mail app in Windows 10 and 11 to Try the new Outlook.. This option downloads the new app and switches your preferred email client.