This article applies if you’ve recently made changes to your device hardware and are trying to upgrade to Windows 11. Hardware changes might affect your upgrade eligibility, though you’ll need to take a few steps to see your updated eligibility in Settings.

Follow the prompts to install or reinstall the desktop apps. For Microsoft 365 Family or Personal subscriptions: Select Install premium Microsoft 365 apps and follow the prompts to install or reinstall the desktop apps. On the Microsoft 365 subscription tab, select Manage. From here you can: Renew your subscription with a prepaid code or card.

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Enable virtualization on Windows 11 PCs. Virtualization lets your PC emulate a different operating system, like Android™ or Linux. Enabling virtualization gives you access to a larger library of apps to use and install on your PC. If you upgraded from Windows 10 to Windows 11 on your PC, these steps will help you enable virtualization.

In the search box on the taskbar, enter device manager, then select Device Manager. Select a category to see names of devices, then right-click (or press and hold) the one you’d like to update. Select Search automatically for updated driver software. Select Update Driver. If Windows doesn't find a new driver, you can try looking for one on ...

A scanner you've connected using a wired, wireless, or network connection. An app for scanning files, such as Windows Scan, available for free from Microsoft Store. The Windows Scan app can help you scan pictures or documents and save them to your PC as JPEG, bitmap, or PNG files. For more info, see Install and use a scanner in Windows.

Select the OneDrive cloud in your notification area to show the OneDrive pop-up. Select the OneDrive Help and Settings icon then select Settings. Go to the Account tab. Select Unlink this PC. macOS. Click the OneDrive cloud icon up in your Menu bar, click the three dots to open the menu, and select Preferences. Go to the Account tab.

To turn on Windows Hello. Go to Start > Settings > Accounts > Sign-in options. Select the Windows Hello method that you want to set up, Select Set up. If you don't see Windows Hello in Sign-in options, then it may not be available for your device. Windows Hello does require a compatible camera or fingerprint reader.

If your accounts are supported in the new Outlook for Windows, you'll see a toggle in the upper right of classic Outlook to Try the new Outlook . Selecting this toggle will download the new app and let you switch to the preview. The new Outlook for Windows will launch into the account you have set as your default send account in Outlook.

Update Windows. In Windows 11, you decide when and how to get the latest updates to keep your device running smoothly and securely. To manage your options and see available updates, select Check for Windows updates. Or select Start > Settings > Windows Update . Here's some other info you might be looking for: