When your camera isn't working in Windows 11, it might be missing drivers after a recent update. It's also possible that your antivirus program is blocking the camera, your privacy settings don't allow camera access for some apps, or there's a problem with the app you want to use.

An upgrade differs from an update in that it moves your PC from a previous version of Windows—such as Windows 10—to Windows 11. This FAQ is intended to answer questions about upgrading to Windows 11.

Microsoft Support offers assistance for Microsoft products, including how-to articles, videos, and training for various software and devices.

Use Remote Desktop on your Windows, Android, or iOS device to connect to a Windows 10 PC from afar. Here's how to set up your PC to allow remote connections and then connect to the PC you set up.

Learn how to troubleshoot USB-C problems in Windows and fix USB devices, ports, and adapters not working properly.

Windows 10 and 11 contain a large set of emojis. To insert one: Put your cursor where you want the emoji.

Check the Xbox services, games, and apps for any service outages.

Learn how to troubleshoot Windows Media Player errors. Explore resources for general help with Windows Media Player.

Learn how to manage your Microsoft devices. Add, remove, register, or rename a device on your Microsoft account.

Learn how to use drag and drop to transfer content between your Android device and PC.