Open a service request in the Microsoft 365 admin center. This service is free. Get help and support, whether you're shopping now or need help with a past purchase. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date. Requests are for games in which you haven’t accumulated a significant amount of play time. Note As a limited exception, digital game products may be eligible for a refund within 30 days if you’re unsatisfied with ...

Select Security info in the left menu or by using the link in the Security info pane. If you have already registered, you'll be prompted for two-factor verification. Then, select Add method in the Security info pane. On the Add a method page, select Authenticator app from the list, and then select Add. On the Start by getting the app page ...

Connect the installation media you created to your PC and reinstall Windows 11. Open File Explorer and select the drive with the installation media. From the root directory of the drive, double-click setup.exe, and then select Yes when asked if you’d like to allow the app to make changes to your device.

This article applies if you’ve recently made changes to your device hardware and are trying to upgrade to Windows 11. Hardware changes might affect your upgrade eligibility, though you’ll need to take a few steps to see your updated eligibility in Settings.

Manage user accounts in Windows. Windows allows adding multiple user account to use the same device, enabling each user to have their own settings, documents, and applications. For example, parents can have their own accounts with administrative privileges to manage settings and install software, while children can have standard accounts with ...

To sign out, go to Outlook.com. Select your account initials or account picture at the top corner of your Inbox. Select Sign out. Tips: If you don't see your picture at the top of screen, check to see if ad blocking is turned on. Sometimes this prevents the picture from showing. If you don't see see Profile or Account options, you can access ...

Here’s how: Check in quick settings: Select the Network, Sound, or Battery icons ( ) on the right side of the taskbar, look for the Bluetooth quick setting, then select Bluetooth to turn it on. You’ll see “Not connected” if your Windows 11 device isn’t connected to any Bluetooth accessories. Check in Settings: Select Start > Settings ...

Taskbar icon. Apps. Check your version of Teams. For Microsoft Teams (free), select Settings and more > Settings > About Teams , then look under Version to see if you have the latest version or need to Update now. For Microsoft Teams (work or school), select Settings and more > About, then look under Version.

Other subscription plans. Besides Microsoft 365 Family or Personal, there are other Microsoft 365 plans which include additional benefits and features designed specifically for small and mid-size businesses, enterprises, schools, or non-profits. You also get 5 GB of OneDrive online cloud storage with your free Microsoft account so you can access your files from anywhere.