Force a restart. Select Start > Power > Shut down and wait a moment for your Surface to shut down. Then press and hold the power button for 20 seconds. If you see the logo screen appear after a few seconds, continue to hold for the full 20 seconds until you see the logo screen again.

You try to shut down the computer by clicking Shut down in the power button settings. After the screen has been turned off for 10 to 15 seconds, you press the Windows button. In this scenario, the Windows button is still functional, and you must press the power button to perform a cold shutdown on the computer.

If you continue to experience issues signing in with your original profile, disable Windows Defender services: Open the Services app by typing services in the search box on the task bar and selecting it from the list of results. Then, find the Windows Defender Advanced Threat Protection and Microsoft Defender Antivirus services, right-click ...

Press the Start button on the taskbar, type settings, and then select Settings.; On Windows 10, select Update & Security.On Windows 11, select Windows Update.; On the Windows Update page, select Check for updates to see if any updates are available for your device.; After the updates have downloaded, select Install now to start the installation.; Following installation, we recommend that you ...

Symptoms. When your Windows-based computer has been idle for an amount of time that is sufficient to make your hard disk turn off, your hard disk may not turn off. For example, even though your Turn off hard disk setting is set to 3 minutes, your hard disk might not turn off until your computer has been on and idle for 15 to 20 minutes.

Windows 7 or Windows Vista. Step 1: Open User Accounts. Click Start , type Control nusrmgr.cpl in the Start Search box, and then press ENTER. Click User Accounts. If you are prompted for an administrator password or for a confirmation, type the password, or provide confirmation. Step 2: Add a new user.

Right click the network icon in the right side of the taskbar and select Diagnose network problems or open Get Help for Network & Internet. Make sure Wi‑Fi is turned on. Select the No internet icon on the right side of the taskbar, and make sure Wi-Fi is turned on. If it isn't, select it to turn it on. Also, make sure Airplane mode is turned off.

ISSUE. When you start Outlook Desktop, it gets past loading profile and processing, briefly opens, and then stops responding. You can confirm if this is the issue when Outlook stops by looking at the Windows Event Viewer Application Log for Event 1000 or Event 1001, and the following event details: This issue occurs when the EmailAddress string ...

If you are running Windows 7, click Start. Type PowerPnt /safe, and then click OK. If the issue is resolved, on the File menu, click Options, and then click Add-Ins. Select COM Add-ins, and then click Go. Click to clear all the check boxes (Disable the Add-ins) in the list, and then click OK. Restart PowerPoint.

To resolve the issue, perform the following: Click Start, Run. Type gpedit.msc and click OK. Navigate to the following path: User Configuration\Administrative Templates\Start Menu and Taskbar. Double-click "Remove and Prevent Access to the Shut Down command". Select "Not configured" or "Disabled". Close Group Policy window.