Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

获取 Windows 操作系统的官方支持和帮助信息，以及如何使用 Windows 的指南。

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Step 2: Back up your folders. Windows Backup is an easy, single stop for all of your backup needs. Your free Microsoft account comes with 5 GB of OneDrive cloud storage (and more storage is available if you need it), and backing up your folders syncs the folders you specify to your OneDrive account, making them instantly accessible on all computers that you use with this Microsoft account.

If you bought a physical item from the Microsoft Store, and we're shipping it to you, you can check the status on the order history page.If the status of your order is Shipped, check for a Track Shipping link below the status.Pending orders may require updated information or change of payment method. Recent purchases may not have a status right away.

Sign out of Teams. While it's a good idea to remain signed in to continue receiving chats, notifications, incoming calls, and other activities, sometimes you might want to sign out of Teams to use another account or for other reasons.

What is a Microsoft account used for? You need a Microsoft account to sign in to your Windows pc, Xbox console, or any of Microsoft’s products and services, including Office, Outlook.com, OneDrive, Xbox Live, Microsoft 365, Family Safety, Skype, Bing, Microsoft Store and MSN.

Microsoft has added OAuth support for Yahoo! accounts in the Windows 10 Creators update. To install the Creators Update now, go to the software download site, and select Update now.For more information about the update, see Windows 10 Creators Update is here.. If you have a Japanese Yahoo! email account you will need to do the following:

In the following countries, you have the right to cancel a subscription that has recurring billing with immediate effect and receive a prorated refund as described in the Microsoft Consumer Subscription Prorated Refund Policy:

With a Microsoft or Xbox gift card, you let the lucky recipient choose the gift they want.There are no fees or expiration dates, and either card can be used to buy: Popular games, apps, and add-ons for Windows and Xbox.