Check the device. If the device doesn't appear to work at all (no lights appear on the device when it’s plugged in, or the cursor doesn't move or doesn't appear on the screen), connect the device to another PC and make sure the device works on that PC.

If you're having trouble launching Microsoft Store, here are some things to try: Reset the Microsoft Store cache: Press the Windows Logo Key + R to open the Run dialog box, type wsreset.exe, and then select OK.

Microsoft is dedicated in making Microsoft Edge the best browser for shopping with features like coupons, price comparison, price history, ratings, reviews, and more.

With Edge Chromium, you can add multiple profiles. Profiles allow multiple users to operate in a shared environment while maintaining access to their personalized browser settings, bookmarks, and extensions.

After you upload photos , OneDrive helps you organize and find them. You can browse your memories fast with our new customizable Gallery, or find a photo based on where it was taken, what is in the photo, and whether it is a video, screenshot, document, and more!

Tip: If you want to bypass File > Open and always use the Open dialog box, do this: Select File > Options > Save, and then select the Don’t show the Backstage when opening or saving files check box. Then, close and reopen any open Office applications. Note that this change only affects what you see when you press CTRL+O to access the Open Files dialog box.

To find Sync settings, select Start , then select Settings > Accounts > Sync your settings . Choose from settings such as language preferences, passwords, and color themes. If you turn on Other Windows settings, Windows also syncs some device settings (for things like printers and mouse options), File Explorer settings, and notification preferences.

Windows Security provides built-in security options to help protect your device from malicious software attacks. To access the features described below, tap the Windows Start button, type windows security, select it from the results, and then select Device security.

Access, download, or run the Surface app and the Surface Diagnostic Toolkit to help find and solve Surface problems.

Get started with basic tasks in Excel such as opening a workbook, entering and formatting data, calculating data, and trying some quick analysis features..