Resolve Windows blue screen errors with tips and resources to do your own troubleshooting, or contact the Microsoft support if you need more help.

Ensure these modes create an alert that is visible on your device. Make sure you have a device signal and Internet connection. Make sure your phone calls and text messages are getting through to your mobile device.

注意: 如果无法选择 “Windows 聚焦 ”选项，则表示管理员可能已禁用该功能，或者你可能尚未获取更新。 此功能在一段时间内推出。 有关详细信息，请参阅 何时获取 Microsoft 365 的最新功能？

Microsoft generally releases the MSRT on a monthly cadence as part of Windows Update or as a standalone tool. (For exceptions, see Skipped releases.)Use this tool to find and remove specific prevalent threats and reverse the changes that they made (see Covered malware families).For comprehensive malware detection and removal, consider using Windows Defender Offline or Microsoft Safety Scanner.

Tip: If you believe someone has acquired your payment info, contact your bank or your payment provider to prevent more charges. Tell them your credit card has been stolen or compromised - If you only dispute the charges, there's nothing to prevent the fraudulent charges from happening again.

Access, download, or run the Surface app and the Surface Diagnostic Toolkit to help find and solve Surface problems.

The Snap feature is a great way to improve your productivity by sharing many app windows in a single screen. Different layouts are available with many sizes to choose from, so you can get the most from your favorite apps when you are working on specific tasks.

注意: 如果使用 Microsoft 帐户 （例如 Outlook.com 、Hotmail、Live 或 MSN 电子邮件帐户）而不是工作或学校帐户登录，请注销，然后使用正确的帐户重新登录。 不确定使用哪个帐户登录？ 在 Outlook 导航标头中选择 “帐户管理员 ”。 如果未使用所需帐户登录，请选择“ 注销 ”并重新开始该过程，或选择 ...

To find Sync settings, select Start , then select Settings > Accounts > Sync your settings . Choose from settings such as language preferences, passwords, and color themes. If you turn on Other Windows settings, Windows also syncs some device settings (for things like printers and mouse options), File Explorer settings, and notification preferences.

Sign out of Teams. While it's a good idea to remain signed in to continue receiving chats, notifications, incoming calls, and other activities, sometimes you might want to sign out of Teams to use another account or for other reasons.