Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

In the upper left corner of the window, select the app launcher > All apps > SharePoint Tip: If you don't see the SharePoint app under All apps, use the Search box near the top of the window to search for SharePoint.

If you can't sign into your Microsoft account, most issues can be identified by our sign-in helper tool. The tool will ask you to enter the email address or mobile phone number you're trying to sign in with and check the details you provide.

Web add-ins support in primary Entra (work or school) accounts. Available. Available. Web add-ins support in primary Microsoft accounts (personal accounts) Available. Available. Web add-ins support in secondary accounts. Available. Under investigation. Web add-ins support in 3rd-party accounts (such as Gmail, Yahoo, iCloud, etc.) Not supported ...

If you get an email about unusual activity on your Microsoft account, or if you’re worried that someone else might have used your account, go to the Recent activity page.You’ll see when your Microsoft account was signed in during the last 30 days, along with any device or app-specific info.

An upgrade differs from an update in that it moves your PC from a previous version of Windows—such as Windows 10—to Windows 11. This FAQ is intended to answer questions about upgrading to Windows 11.

The easiest way to get language packs for Windows 8.1 and Windows RT is to download and install them using the Language Control Panel. Download and install additional languages to view menus, dialog boxes, and other user interface items in your preferred language.

An owner or administrator of your personal device activated BitLocker (also called device encryption on some devices) through the Settings app or Control Panel: In this case the user activating BitLocker either selected where to save the key or (in the case of device encryption) it was automatically saved to their Microsoft account.

Tip: If you installed the Microsoft 365 apps as part of a suite, such as Office Home and Student or Microsoft 365, search for the suite name. For stand-alone apps search by the app name, such as Project or Visio. In most cases you can't uninstall an individual app if it's included in your Microsoft 365 suite.

Features with audio and video functionality.. Many features that come as part of Windows can be used to view or play video or audio content. Here are some examples: OneNote app (lets people record or play audio), Microsoft Edge web browser (lets people play audio and video content on the internet), the Photos app, the OneDrive app, and others.