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Common problems with two-step verification for a work or school account ...
This content can help you with your work or school account, which is the account provided to you by your organization (for example, dritan@contoso.com).
Remove specific prevalent malware with Windows Malicious Software ...
Microsoft generally releases the MSRT on a monthly cadence as part of Windows Update or as a standalone tool. (For exceptions, see Skipped releases.)Use this tool to find and remove specific prevalent threats and reverse the changes that they made (see Covered malware families).For comprehensive malware detection and removal, consider using Windows Defender Offline or Microsoft Safety Scanner.
Change your account picture - Microsoft Support
Under Adjust your photo, select Choose a file > Browse files to select an existing photo. Or, if your device has a camera, select Take a photo > Open camera and take a new photo
Complete guide to Narrator - Microsoft Support
Text recognition in images is enhanced, including handwriting recognition, and overall image descriptions are better. To experience the improved experience, navigate to any image and, while the image is in focus, execute the keyboard combination "Narrator key+CTRL+d “. . An active internet connection is necessary for this feature, and Narrator settings must have the option to obtain Image ...
Accessibility features in Microsoft Edge - Microsoft Support
Turn on caret browsing indefinitely by going to Settings and more > Settings > Accessibility and turn on Navigate pages with a text cursor. With caret browsing on, you can move the caret within a web page using the Up, Down, Left, and Right directional arrow keys and Home, Page Up, and Page Down buttons on your keyboard.. To select text, images, or other elements on the page, hold down Shift ...
Can't send or receive email in Outlook.com - Microsoft Support
To get support in Outlook.com, click here or select Help on the menu bar and enter your query. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes.. To contact us in Outlook.com, you'll need to sign in.
Applies To: Outlook.com
How to redeem Microsoft Rewards points - Microsoft Support
Note: Offers vary by country.Be sure to redeem your rewards points in the same region you signed up in. Do not use a VPN while trying to redeem points. When redeeming points, use a mobile or landline phone number for authentication and not a VoIP phone number.
Applies To: Microsoft account dashboard
Check the recent sign-in activity for your Microsoft account
If you get an email about unusual activity on your Microsoft account, or if you’re worried that someone else might have used your account, go to the Recent activity page.You’ll see when your Microsoft account was signed in during the last 30 days, along with any device or app-specific info.
Applies To: Microsoft account dashboard
Fix problems with the Start menu - Microsoft Support
Sign out of your account and then sign in to your new account. If everything is fixed, move your personal data and files to the new account. To move your personal files from your old account to your new account, try opening File Explorer, expanding This PC, selecting OSDisk (C:), and looking in the Users folder, where you should see folders for both accounts.
Download files from the web - Microsoft Support
Why some files won't open in Internet Explorer. Internet Explorer uses add-ons such as Adobe Reader to view some files in the browser. If a file that needs an add-on won't open, you might have an older version of the add-on, which needs to be updated.