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Помощь и обучение по Windows
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Fix Bluetooth problems in Windows - Microsoft Support
Before you start. Check these things before you start troubleshooting Bluetooth on your device: Check your product information. If you’re setting up a new device and Bluetooth is missing, check the product specifications to make sure it has Bluetooth capabilities.
What does it mean if Windows isn't supported? - Microsoft Support
To check the end-of-support dates for your version of Windows, see the product lifecycle information for Windows.. If your version of Windows is still supported, you should always install the latest updates for Windows.To download and install these updates, use Windows Update in the Settings app.