The toolkit checks for updates and checks different parts of your Surface. You can skip the tests that don't apply to your issue. Tests include:

Open User Accounts by clicking the Start button , clicking Control Panel, clicking User Accounts and Family Safety, clicking User Accounts, and then clicking Manage another account .. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

If you want to give access to desktop apps, make sure that Let desktop apps access your microphone is turned on.You can't turn off microphone access for individual apps. Others can't hear me. Try the following solutions:

iPhone 说明：如果 iPhone 导入时遇到问题，请确保设备已解锁，并且已接受权限。 适用于 Android 和其他设备的注意事项： 如果你使用的是 Android 手机或其他设备，并且导入不起作用，则可能需要将手机的 USB 设置从“通过 USB 充电”更改为“传输文件”或“传输照片”。

Missed activity emails. In the Missed activity emails section, you’re able to set the frequency of summary emails detailing your missed activity, or turn this feature off.. Chats and channels notifications. Notifications for chats and channels can be managed at a granular level, allowing you to customize your notifications to your personal work style.

Find Teams on the web at https://teams.microsoft.com.. To use Teams, you need a Microsoft 365 account with a Business or Enterprise Microsoft 365 license plan. For more information, see How do I get access to Microsoft Teams?. For information about supported browsers for Teams on the web, see Web clients for Microsoft Teams.

Select this option to import Internet Explorer Browsing History into Microsoft Edge. Because the Top sites shown in the New tab page are generated based on the browsing history in Microsoft Edge, you may see the Top sites change based on the imported history data.

Setting up the modem and Internet connection. After you have all the equipment, you'll need to set up your modem and Internet connection. If your modem wasn't set up for you by your Internet service provider (ISP), follow the instructions that came with your modem to connect it to your PC and the Internet.

Notes: If you don't see an option to Cancel, but instead see a link that says Turn on recurring billing, this means your subscription is already set to expire on the date shown and you won't be automatically charged after this date. There's nothing further to do at this time, and you can continue to use the product until your Microsoft 365 subscription expires.

Office 2019 is now available as a one-time purchase for commercial and consumer users. Office 2019 is available for both Windows and macOS, and includes classic versions of Word, Excel, PowerPoint, and Outlook.