You may see an "account frozen" message and icon if you have exceeded your storage allowance and/or haven't signed in for a long time. You just need to get back under your Microsoft storage quota to get access to your files again.

Learn how to download, install, and configure Language Accessory Packs for Microsoft 365 for additional display, help, and proofing tools.

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

If you selected the Show icon on my profile check box but the icon still isn’t displaying, sign out of the device where you have the issue and then sign back in. On a PC, you may also be required to restart the app: Start Task Manager, choose the app that’s running (Game Bar or Xbox app), select End task, and then restart the app.

To increase security and performance, Windows 11 in S mode only runs apps from the Microsoft Store. If you want to install an app that isn't available in the Microsoft Store, or if you have Windows 10 Pro, Enterprise, or Education and want to upgrade to Windows 11, you'll need to permanently switch out of S mode.

After you export your contacts, use Excel to open the CSV file and check that there's data. When you close the file, Excel will prompt you a few times with "are you sure you want to save it in CSV format?"

Learn more. Fix problems with apps from Microsoft Store. Manage your purchases from the Microsoft Store. Need more help? Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help.If you still need help, select Contact Support to be routed to the best support option.

Here’s how to reinstall Microsoft Edge whether you’re a Windows or Mac user: Open any working browser. (Note: If you’re a Windows user and your Microsoft Edge is not currently functioning, to open Internet Explorer, type IE in the search box on the taskbar and then select Internet Explorer from the results.Or press the Windows logo key on your keyboard and then type IE in the search bar.)

Note: If you have dismissed the dialog, use the hotkey CTRL + Windows + N to access the Narrator settings. Next, you should proceed to the Choose a Voice combo box and then click the button that says "Show All Settings" just below the combo box.The Add button, which is displayed after the speed, pitch, and volume options for the presently selected voice, can be activated from here.

The new Microsoft Edge helps you browse, search, shop online, and more. Like all modern browsers, Microsoft Edge lets you collect and store specific data on your device, like cookies, and lets you send information to us, like browsing history, to make the experience as rich, fast, and personal as possible.