Important: You don't need to remove old security information unless there is an account security risk (e.g. someone else has access to your old mailbox).

Si tienes problemas de sonido o audio, las siguientes sugerencias pueden ayudarte. Las sugerencias se enumeran en orden, por lo que debes empezar por la primera; comprobar si se soluciona el problema y, de no ser así, continuar por la siguiente.

Add your work or school account. On your computer, note the Code and Url information on the Configure mobile app page.Keep this page open so you can see the code and URL.

Learn how to tell if your Office software is genuine. To help determine if your Microsoft software is genuine, go to our How to Tell site for more information. Here you'll learn about authentic packaging, including what to look for with product key labels, and Certificate of Authenticity (COA), how to report counterfeit software, and find out what your shopping and licensing options are.

Discover the latest updates for Windows 10, including improvements and fixes, known issues, and guidance on how to get the update.

Once you've allowed microphone access to your apps, you can change the settings for each app. In Microphone settings, go to Choose which Microsoft apps can access your microphone, and turn on apps you want to use with it.For desktop apps, make sure that Allow desktop apps to access your microphone is turned on.

Sign in using two-step verification or security info; Create app passwords in Security info (preview) Set up a phone call as your verification method

On your PC, go to Xbox.com and select Sign in.If there are problems with your account, the instructions will help you solve them. If you can’t go beyond the sign-in screen, select Forgot my password and follow the instructions.

Note: If a compatibility issue has been identified on your device that would disrupt your experience using Windows 11, we will temporarily delay your upgrade until the issue is resolved.Compatibility safeguard holds help ensure you have the best experience possible when upgrading and your productivity is not disrupted if critical apps or drivers are not yet compatible.

Important: If your device is out of support, it is no longer receiving security updates from Microsoft and may become more vulnerable to security risks and viruses.For this reason, we strongly recommend that you update to the latest version of Windows. Each version of Windows is supported for 18 months.