Note: If you don’t want to start your Surface from your USB drive, make sure the drive isn't inserted in the USB port on your Surface when you start it.

Things to try first. Try these things first to help you fix or narrow down the connection problem. Run Get Help to troubleshoot and fix common connection problems. Right click the network icon in the right side of the taskbar and select Diagnose network problems or open Get Help for Network & Internet

Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.

Microsoft generally releases the MSRT on a monthly cadence as part of Windows Update or as a standalone tool. (For exceptions, see Skipped releases.)Use this tool to find and remove specific prevalent threats and reverse the changes that they made (see Covered malware families).For comprehensive malware detection and removal, consider using Windows Defender Offline or Microsoft Safety Scanner.

Once you've allowed microphone access to your apps, you can change the settings for each app. In Microphone settings, go to Choose which Microsoft apps can access your microphone, and turn on apps you want to use with it.For desktop apps, make sure that Allow desktop apps to access your microphone is turned on.

Bevor Sie beginnen, stellen Sie sicher, dass Ihr Windows 10-PC Bluetooth unterstützt. Weitere Informationen dazu, wie Sie das prüfen können, finden Sie unter Beheben von Bluetooth-Problemen in Windows 10.Wenn Sie Hilfe beim Hinzufügen eines Geräts ohne Bluetooth-Funktionalität benötigen, lesen Sie Hinzufügen eines Geräts zu einem PC mit Windows 10.

OneDrive not connected. If you cannot sign in to your OneDrive sync app, or you see a message saying OneDrive is not connected, let our troubleshooter guide you through the steps to get syncing again, or follow the steps below.

It means your PC can’t find the item you want. Try the following.

Learn how to install the latest version of DirectX to enable games and multimedia applications on your system.

了解如何在任何 Xbox One 或 Xbox Series X|S 主机上添加或删除 Xbox 档案。