Note: Use these steps for Windows programs.If you're having problems with an app you got from Microsoft Store, go to Fix problems with apps from Microsoft Store.

如果无法登录到Microsoft帐户，大多数问题都可以通过登录帮助程序工具进行识别。 该工具将要求你输入尝试登录时使用的电子邮件地址或移动电话号码，并检查你提供的详细信息。

If you want to track your Microsoft Rewards order after you redeem an award, sign in to the Rewards page with your Microsoft account, select Redeem and then select Order history.On the Order history page, find your order and then look under Status.. Open Rewards dashboard

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Si vous installez Windows sur un nouvel appareil ou une carte mère pour la première fois et que vous n’avez pas de clé de produit, sélectionnez Je n’ai pas de clé de produit pendant les écrans d’installation. À l’invite, entrez le compte Microsoft à utiliser pour acheter une licence numérique pour cet appareil.

If the USB recovery drive doesn’t work on your Surface. If you can’t boot from your USB recovery drive or don’t see the Recover from a drive option, you may need to ensure that the boot-from-USB function in the Surface BIOS is enabled or configure the boot order so the USB drive is the first option. For more info, see Boot Surface from a USB device.

Desinstala o quita aplicaciones y programas en la aplicación Configuración. Hay diferentes formas de quitar aplicaciones y programas, por lo que, si no encuentras el que estás buscando, puedes probar con otra ubicación.

Data Execution Prevention (DEP) is a technology built into Windows that helps protect you from malicious code launching from areas of memory that have been designated as for data only.

Check the Xbox services, games, and apps for any service outages.

Note: If you have previous activity history stored in the cloud before Windows 11 23H2 and 22H2, January 23, 2024-KB5034204 update, you can use the Clear activity history button to delete previously stored data in the cloud. Otherwise, your activity history will be automatically deleted within 30 days from when your data was last synced to the cloud