另请参阅. 如果找不到 Microsoft Store，请参阅 在 Windows 10 中查找 Microsoft Store 时遇到问题的疑难解答。. 如果在启动 Microsoft Store 时遇到问题，请参阅 Microsoft Store 无法启动。. 如果可以启动 Microsoft Store，但只是在查找或安装应用时遇到问题，请参阅 我无法从 Microsoft Store 找到或安装应用。

了解如何从 Windows 10 家庭版升级到 Windows 10 专业版或从 Windows 11 家庭版升级到 Windows 11 专业版，包括如何使用有效产品密钥或 Microsoft Store。

Windows 10, version 20H2 and Windows Server, version 20H2 update history; End of service statement; May 9, 2023—KB5026361 (OS Builds 19042.2965, 19044.2965, and 19045.2965)

Windows 11, version 23H2 ; July 25, 2024—KB5040527 (OS Builds 22621.3958 and 22631.3958) Preview; July 9, 2024—KB5040442 (OS Builds 22621.3880 and 22631.3880)

如何启用 tpm. 如果需要启用 tpm，这些设置将通过 uefi bios (电脑固件) 进行管理，并且因设备而异。 可以通过选择“设置 >更新&安全性>恢复> 立即重启”来访问这些设置。 在下一屏幕中，选择“ 故障排除 > 高级选项 ”> “uefi 固件设置” > “重启 ”进行更改。 这些设置有时包含在 uefi bios 中标有 ...

You may see an "account frozen" message and icon if you have exceeded your storage allowance and/or haven't signed in for a long time. You just need to get back under your Microsoft storage quota to get access to your files again.

Windows 11, version 22H2; July 25, 2024—KB5040527 (OS Builds 22621.3958 and 22631.3958) Preview; July 9, 2024—KB5040442 (OS Builds 22621.3880 and 22631.3880)

When you use Game Mode, Windows prioritizes your gaming experience by turning things off in the background. When you’re running a game, Game Mode:

Apply recommended actions. In the Accessibility pane, you'll see a list of errors and warnings, with how-to-fix recommendations for each.. To quickly correct the issues, apply one of the recommended actions. For more information on how the findings are categorized, see Rules for the Accessibility Checker. In the Accessibility pane, select an issue under Warnings or Errors.

了解如何接收从 Microsoft 购买的商品的退款或换货。