In Windows 11, ensure that Camera access, Let apps access your camera, and the individual toggle for the Microsoft Store app you wish to use is turned on. If you do not see the app or website you're looking for in the list, it's likely a desktop app. Desktop apps cannot be individually toggled, but access for those apps can be controlled using Let desktop apps access your camera.

Under Ways to sign in , you have three choices to sign in with Windows Hello:. Select Facial recognition (Windows Hello) to set up facial recognition sign-in with your PC's infrared camera or an external infrared camera

Learn how to run Windows Update Troubleshooter to resolve errors downloading or installing Windows updates.

Tips: If you're using mobile data, try switching to Wi-Fi and vice-versa. Make sure Airplane mode is off.

Need help with an Xbox console, an Xbox game, or Xbox network? Find out how to get in touch with us.

Si vous installez Windows sur un nouvel appareil ou une carte mère pour la première fois et que vous n’avez pas de clé de produit, sélectionnez Je n’ai pas de clé de produit pendant les écrans d’installation. À l’invite, entrez le compte Microsoft à utiliser pour acheter une licence numérique pour cet appareil.

Tip: You can also check to see what your network adapter supports by opening the Command Prompt (or Terminal), and then typing the command netsh wlan show drivers.Look next to Radio types supported and see if it includes 802.11be (for Wi-Fi 7) or 802.11ax (for Wi-Fi 6/6e) and look under Authentication and cipher supported in infrastructure mode and see if it includes WPA3 Personal and WPA3 ...

If you can't sign into your Microsoft account, most issues can be identified by our sign-in helper tool. The tool will ask you to enter the email address or mobile phone number you're trying to sign in with and check the details you provide.

If the Encrypt contents to secure data check box is selected, you have to have the certificate that was used to encrypt the file or folder to be able to open it. In this situation, you should obtain the certificate from the person who created or encrypted the file or folder, or have that person decrypt the file or folder.

If you forgot your PIN and need to reset it, you can do so from the Windows sign-in screen. Look below the PIN text box: If you see I forgot my PIN , select it and follow the instructions to reset your PIN.If there are multiple accounts on the device, choose the one you need to reset.