Try these steps if you’re having trouble buying apps, games, or downloads from the Microsoft Store.

Learn how to set up the new voice access feature with your microphone in Windows.

Learn how to receive a refund or exchange for items purchased from Microsoft.

Set up the Microsoft Authenticator app from the Security info page. Depending on your organization’s settings, you might be able to use an authentication app as one of your security info methods.

Learn how to get older apps or programs to run on Windows 10 or Windows 11 by adjusting compatibility settings.

Learn how to identify a phishing scam, designed to steal money via fake emails.

Learn how to use the taskbar features in Windows. Hide the taskbar, pin an app, change the location, and more with taskbar settings.

Learn how to run Windows Update Troubleshooter to resolve errors downloading or installing Windows updates.

查找有关 Windows 操作系统的帮助和操作方法文章。 获取对 Windows 的支持，并了解安装、更新、隐私、安全等方面的信息。

Learn how to unfreeze your OneDrive account if it has been inactive over 12 months.