Office Help & Training
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Returning items you bought from Microsoft for exchange or refund
Digital goods like apps, games, add-on content, subscriptions, movies, TV shows, and books aren't returnable unless the offer for applicable law states that you're eligible for a refund.
Applies To:
Microsoft account dashboard
Microsoft Support
Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.
Set up the Microsoft Authenticator app as your verification method
Method. Used for. Authenticator app. Two-factor verification and password reset authentication. Text messages. Two-factor verification and password reset authentication.
How to download and install the latest printer drivers
If Windows Update finds an updated driver, it will download and install it, and your printer will automatically use it. If a device driver couldn’t be installed automatically, there may be an optional driver available that your printer can use.
Troubleshooting the Phone Link - Microsoft Support
Check for updates in the Phone Link by opening Settings > About > Check for updates.Install any pending updates to make sure your content stays up-to-date. You may also need to check for updates in the Link to Windows app on your Android device.
Windows Update Troubleshooter - Microsoft Support
Learn how to run Windows Update Troubleshooter to resolve errors downloading or installing Windows updates.
Windows에서 Bluetooth 문제 해결 - Microsoft 지원
Bluetooth 액세서리 관련 문제 해결. Bluetooth를 켤 수 있지만 Bluetooth 액세서리를 페어링하거나 사용하는 데 문제가 있는 경우 Bluetooth 액세서리와 관련된 일반적인 문제를 해결하기 위한 다음 단계를 참고하세요.
A câmera não funciona no Windows - Suporte da Microsoft
Quando a sua câmera não estiver funcionando no Windows 11, pode ser que estejam faltando drivers após uma atualização recente. Também é possível que seu programa antivírus esteja bloqueando a câmera, as configurações de privacidade não permitam o acesso à câmera para alguns aplicativos ou haja um problema com o aplicativo que deseja usar.
Solucionar errores de Reproductor multimedia de Windows
Si encuentras errores con un tipo de archivo específico, es posible que te falte un códec u esté obsoleto. Para resolver esto, Comprueba las propiedades del archivo: Asegúrate de que tienes los códecs adecuados en el PC para reproducir tus archivos multimedia. Para comprobar el formato de archivo y la información del códec, haz clic con el botón derecho en el archivo multimedia ...