提示: 可以使用任何电话号码来请求安全代码。. 电话号码不需要与你的帐户关联。. 手机不需要是智能手机，也不需要连接互联网，只需要能够接收短信。. 你可能需要创建新密码。 阅读有关如何创建强密码的提示。. 如果看到“该 Microsoft 帐户不存在”错误消息，请使用 Microsoft 帐户登录帮助程序。

Important: If your Microsoft cloud storage is full, you cannot send or receive email.Messages sent to you while your storage was full are bounced back to the sender and are unrecoverable. Check your mailbox storage to see what's taking up space. Learn more about recent changes.

Important: If your device is out of support, it is no longer receiving security updates from Microsoft and may become more vulnerable to security risks and viruses.For this reason, we strongly recommend that you update to the latest version of Windows. Each version of Windows is supported for 18 months.

Unhide a chat. Need to see a hidden chat again? Unhide a chat that you've hidden before by using search. In the Search box at the top of Teams, search for the name of the person you were chatting with and select them. You'll see that the chat history is hidden (which you can choose to show by selecting it).

Screen time limits in Microsoft Family Safety are a great way to balance online habits within your family group. You decide when and for how long family members can use their connected Windows, Xbox and mobile devices.

Important: If you originally installed the Excel add-in from a network file server or from a shared folder, you might need to remove the add-in from that location.If you installed the Excel add-in from a CD and you mapped your CD drive to a new drive letter after installing the add-in, you need to reinstall the add-in from the CD.

Discover the latest updates for Windows 10, including improvements and fixes, known issues, and guidance on how to get the update.

If you're having trouble using the Outlook for Android mobile app, Open an in-app Outlook support ticket. If you have a work or school account that uses Microsoft 365 for business or Exchange-based accounts, there may be additional requirements set by your IT admin.

For step-by-step instructions about how to verify your identity with a text message (SMS), see Set up security info to use text messaging (SMS). Mobile device or work phone call: Enter your mobile device number and get a phone call for two-step verification or password reset. For step-by-step instructions about how to verify your identity with ...

Here are a few different ways to find help for Windows. Search for help - Enter a question or keywords in the search box on the taskbar to find apps, files, settings, and get help from the web.