You may see an "account frozen" message and icon if you have exceeded your storage allowance and/or haven't signed in for a long time. You just need to get back under your Microsoft storage quota to get access to your files again.

Here are a few different ways to find help for Windows. Search for help - Enter a question or keywords in the search box on the taskbar to find apps, files, settings, and get help from the web.

Try these steps if you’re having trouble buying apps, games, or downloads from the Microsoft Store.

Before you start. Check these things before you start troubleshooting Bluetooth on your device: Check your product information. If you’re setting up a new device and Bluetooth is missing, check the product specifications to make sure it has Bluetooth capabilities.

Change the application's high-DPI scaling mode. In the High DPI scaling override area, select Override high DPI scaling behavior, and then try one of the following options:. Application – Disable all Windows scaling settings and only use the app developer's setting. This option was called Disable display scaling on high DPI settings in previous versions of Windows.

Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.

Find Microsoft Excel help and learning resources. Explore how-to articles, guides, training videos, and tips to efficiently use Excel.

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汇报默认屏幕和睡眠设置现在可帮助你更高效地使用能量并延长电池使用时间。 可以在 Windows 11 中找到效率设置 >系统 > 电源 & 电池。. 有关每个电源和电池设置如何提高设备性能的引导式演练，请单击按钮打开“获取帮助”应用：

Windows 11 N: Select the Start button, then select Settings > Apps > Optional features.. Select View features next to Add an optional feature, and then select the Media Feature Pack in the list of available optional features.