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Troubleshoot buying issues with Microsoft Store
Try these steps if you’re having trouble buying apps, games, or downloads from the Microsoft Store.
Applies To: Microsoft account dashboard
Excel help & learning
Find Microsoft Excel help and learning resources. Explore how-to articles, guides, training videos, and tips to efficiently use Excel.
OneDrive video training - Microsoft Support
OneDrive for Business provides one place to store, share and sync your work or school files.
Applies To: Office for business, OneDrive (work or school), OneDrive (home or personal), OneDrive for Mac, OneDrive for Windows
Download files from the web - Microsoft Support
Why some files won't open in Internet Explorer. Internet Explorer uses add-ons such as Adobe Reader to view some files in the browser. If a file that needs an add-on won't open, you might have an older version of the add-on, which needs to be updated.
Make older apps or programs compatible with Windows
Change the application's high-DPI scaling mode. In the High DPI scaling override area, select Override high DPI scaling behavior, and then try one of the following options:. Application – Disable all Windows scaling settings and only use the app developer's setting. This option was called Disable display scaling on high DPI settings in previous versions of Windows.
What does it mean when your OneDrive account is frozen?
You may see an "account frozen" message and icon if you have exceeded your storage allowance and/or haven't signed in for a long time. You just need to get back under your Microsoft storage quota to get access to your files again.
Applies To: Office for business, OneDrive (home or personal)
La cámara no funciona en Windows - Soporte técnico de Microsoft
Cuando la cámara no funciona en Windows 11, es posible que falten controladores después de una actualización reciente. También es posible que el programa antivirus esté bloqueando la cámara, que la configuración de privacidad no permita el acceso a la cámara para algunas aplicaciones o que haya un problema con la aplicación que deseas usar.
Xbox Support
Xbox Support ofrece ayuda para Xbox, Game Pass y preguntas sobre facturación. Obtén consejos y servicio de atención al cliente en la comunidad de Xbox Support.
Cómo usar la aplicación Comprobación de estado del PC
Cómo abrir la Comprobación de estado del PC. En Windows, escribe "Comprobación de estado del PC" en el área de búsqueda de la barra de tareas y selecciónalo en la lista de resultados.
Office Help & Training
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