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如果你在下载和安装 Windows 更新时收到错误代码，更新疑难解答可以帮助解决该问题。 选择“开始 ”>“设置> ”>“更新和安全 ”>“疑难解答”>“其他疑难解答”。 接下来，在“启动并运行”下，选择“Windows 更新” > “运行疑难解答”。 运行完疑难解答后，最好重启设备。

You may see an "account frozen" message and icon if you have exceeded your storage allowance and/or haven't signed in for a long time. You just need to get back under your Microsoft storage quota to get access to your files again.

提示: 可以使用任何电话号码来请求安全代码。. 电话号码不需要与你的帐户关联。. 手机不需要是智能手机，也不需要连接互联网，只需要能够接收短信。. 你可能需要创建新密码。 阅读有关如何创建强密码的提示。. 如果看到“该 Microsoft 帐户不存在”错误消息，请使用 Microsoft 帐户登录帮助程序。

Before you start. Check these things before you start troubleshooting Bluetooth on your device: Check your product information. If you’re setting up a new device and Bluetooth is missing, check the product specifications to make sure it has Bluetooth capabilities.

Cause. The device has no drivers installed on your computer, or the drivers are configured incorrectly. Recommended Resolution. Update the Driver. In the device's Properties dialog box, click the Driver tab, and then click Update Driver to start the Hardware Update Wizard.Follow the instructions to update the driver.

Cuando la cámara no funciona en Windows 11, es posible que falten controladores después de una actualización reciente. También es posible que el programa antivirus esté bloqueando la cámara, que la configuración de privacidad no permita el acceso a la cámara para algunas aplicaciones o que haya un problema con la aplicación que deseas usar.

Why some files won't open in Internet Explorer. Internet Explorer uses add-ons such as Adobe Reader to view some files in the browser. If a file that needs an add-on won't open, you might have an older version of the add-on, which needs to be updated.

Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.

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