重要: Microsoft サポートと回復アシスタントの機能は、ヘルプの取得に移行しています。移行が完了するまで、お客様は Microsoft サポートおよび回復アシスタント 内のこれらの機能に引き続きアクセスできます。

Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date; Requests are for games in which you haven’t accumulated a significant amount of play time

Ensure these modes create an alert that is visible on your device. Make sure you have a device signal and Internet connection. Make sure your phone calls and text messages are getting through to your mobile device.

Text recognition in images is enhanced, including handwriting recognition, and overall image descriptions are better. To experience the improved experience, navigate to any image and, while the image is in focus, execute the keyboard combination "Narrator key+CTRL+d “. . An active internet connection is necessary for this feature, and Narrator settings must have the option to obtain Image ...

No matter how fast your Internet connection is, there are times when things will slow down to a crawl. This article will help you sort out what kinds of things can go wrong, learn what you can do about them, and discover how to get the most from your Internet connection.

We have moved the social tab in the Xbox app. You can now find an expandable and collapsible Friends tab in the bottom-right corner of the app by default. You can even pop this tab out and click and drag it to a place that best fits your needs allowing quick access to your friends, chats, and parties while gaming.

Solucionar problemas con accesorios Bluetooth. Si puedes activar Bluetooth pero tienes problemas para emparejar o usar un accesorio Bluetooth, prueba los siguientes pasos para solucionar problemas comunes de accesorios Bluetooth.

Descubre cómo enviar una solicitud para obtener el reembolso de una compra de contenido digital de Xbox.

Windows 11, version 23H2 ; July 25, 2024—KB5040527 (OS Builds 22621.3958 and 22631.3958) Preview; July 9, 2024—KB5040442 (OS Builds 22621.3880 and 22631.3880)

Cause. The device has no drivers installed on your computer, or the drivers are configured incorrectly. Recommended Resolution. Update the Driver. In the device's Properties dialog box, click the Driver tab, and then click Update Driver to start the Hardware Update Wizard.Follow the instructions to update the driver.