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Learn how to run Windows Update Troubleshooter to resolve errors downloading or installing Windows updates.

Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date; Requests are for games in which you haven’t accumulated a significant amount of play time

On your home router. Try these things first to help you fix or narrow down the connection problem. Check the Ethernet cable and connection.Make sure the Ethernet cable is securely plugged into the Ethernet port on both your router and Windows 11 PC.

Learn about cloud gaming on Xbox using your Android, iOS, or Windows device.

OneDrive not connected. If you cannot sign in to your OneDrive sync app, or you see a message saying OneDrive is not connected, let our troubleshooter guide you through the steps to get syncing again, or follow the steps below.

Check the cables (for wired printers). Make sure that the printer's USB cable is properly connected from the printer to your PC. If your USB isn’t recognized, see Automatically diagnose and fix Windows USB problems. Check the wireless connection (for wireless printers).Do one of the following:

To reset your PC, go to Start > Settings > System > Recovery .Next to Reset this PC , select Reset PC.Then, select Keep my files, choose cloud or local, change your settings, and set Restore preinstalled apps? to No.. Open Recovery settings

Find operating system info in Windows 8.1 or Windows RT 8.1. To find out which version of Windows your device is running, press the Windows logo key key + R, type winver in the Open box, and then select OK.. If your device is running Windows 8.1 or Windows RT 8.1, here’s how to learn more:

从屏幕右边缘滑入，然后点击“搜索”。 如果你使用的是鼠标，请指向屏幕右下角，然后单击“搜索”。在 “搜索 ”框中键入“命令提示符”，右键单击“ 命令提示符”，然后单击“ 以管理员身份运行”。如果系统提示你输入管理员密码或进行确认，则键入密码或单击“允许”。