After you turn on two-step verification or set up the Authenticator app, you may run into issues if you use older devices (like Xbox 360 or a mail-sending security camera) that don't support two-step verification. For those devices, you can sign in with an app password instead. An app password is a long, randomly generated password that you provide only once instead of your regular password ...

A Blue cloud or a cloud with an arrow icon next to your OneDrive files or folders indicates that the file is only available online. Online-only files don’t take up space on your computer. You can’t open online-only files when your device isn’t connected to the Internet. Learn more about OneDrive Files On-Demand.

Use your phone's audio. If your mic doesn’t work after trying the solutions above and you see one of the messages below, select Call me back to use your phone’s mic.. Enter your phone number and select Call me to receive a call from Teams that will connect you to your meeting. Your audio will come from your phone, but other content sharing will still take place on your desktop.

If your Surface still didn't turn on after charging it and trying the keyboard and tablet shortcuts, you can try to force a shutdown, then restart. Here's how: Press and hold the power button until the logo screen appears (about 20 seconds). See Force a shut down and restart your Surface for more info.

If you don't have a Microsoft 365 subscription, you get 15 GB of free mailbox storage for your Outlook.com emails, contacts and calendar items. You also get 5 GB of free cloud storage for your email attachments, files and photos in OneDrive. Storage quotas:

If you're unable to open and view the notebook in OneNote for the web, the source of the sync problem is likely with your server. If your notebook is stored on OneDrive, check our Service Status page for any known interruptions or outages. If your notebook is stored on SharePoint, you'll need to contact your administrator to report and troubleshoot the problem.

On the Outlook status bar, if you see Disconnected, Working Offline, or Trying to connect…, then Outlook can't reach the email server to send your mail.. To fix this problem, on the ribbon, select the Send/Receive tab, then, in the Preferences group, select Work Offline to toggle between offline mode and online mode.You may need to open the message and send it again or choose Send/Receive.

With this subscription you won't have access to the desktop apps and you only get 100 GB of storage. Important: If you're moving from Microsoft 365 Family or Personal and you used over 100 GB of storage, you'll need to remove some of your files to remain within the 100 GB limit.. Switch to Microsoft 365 Family. Before you move to Microsoft 365 Family, you can check prices.

If your cloud storage and mailbox are not full, and you can't send or receive email, or can't connect to Outlook.com, check these common causes: If you can't send or receive email, check your account: update your password if it's been changed recently. Your account might also be temporarily blocked because we noticed some unusual sign-in activity.

To get support in Outlook.com, click here or select Help on the menu bar and enter your query. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes.. To contact us in Outlook.com, you'll need to sign in.