Note: Mac trackpads don't support zoom in meetings. If you're on a Mac, use one of the other options. If you're using Linux, giving and taking control of shared content isn't available at this time. Open shared content in new window.

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If you can't sign into your Microsoft account, most issues can be identified by our sign-in helper tool. The tool will ask you to enter the email address or mobile phone number you're trying to sign in with and check the details you provide. If we detect a problem with your account, we'll tell you what you need to do to solve the problem.

If your Surface still didn't turn on after charging it and trying the keyboard and tablet shortcuts, you can try to force a shutdown, then restart. Here's how: Press and hold the power button until the logo screen appears (about 20 seconds). See Force a shut down and restart your Surface for more info.

Workbooks with the "Allow changes by more than one user..." setting enabled. If the Allow changes by more than one user... setting is on for a workbook, then the following information applies. This setting is accessible by clicking the Review tab > Share Workbook.Note that in newer versions of Excel, the Share Workbook button has been hidden. To unhide it, click File > Options > Quick Access ...

After you turn on two-step verification or set up the Authenticator app, you may run into issues if you use older devices (like Xbox 360 or a mail-sending security camera) that don't support two-step verification. For those devices, you can sign in with an app password instead. An app password is a long, randomly generated password that you provide only once instead of your regular password ...

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I don't see the Microsoft Rewards gift card I want. Some gift cards aren’t always available through Microsoft Rewards - check back often! In the meantime, there are always great apps, movies, games, sweepstakes, and more available - all from Microsoft. Explore the Redeem page to see what’s available now.

Missed activity emails. In the Missed activity emails section, you’re able to set the frequency of summary emails detailing your missed activity, or turn this feature off.. Chats and channels notifications. Notifications for chats and channels can be managed at a granular level, allowing you to customize your notifications to your personal work style.

Top of Page. Contacts (People) keyboard shortcuts. The People view is your address book in Outlook where your personal contacts are stored and where you can open any address book that has been set up for your organization. The People, Mail, and Calendar views work together so you can easily send mail to and schedule appointments with your most important people.