Contact Microsoft Support. What's new. Surface Pro; Surface Laptop; Surface Laptop Studio 2

32-bit Arm apps available from the Store in Windows are not supported by Mac computers with M1, M2, and M3 chips. 32-bit Arm apps are in the process of being deprecated for all Arm versions of Windows.

You'll see the logo screen on your screen. Continue to hold the Volume Up button. Release the button when the UEFI screen appears. If you have a Windows Pro/Enterprise device (not a Windows Home device), you can then toggle off Type Cover port from the Devices menu and exit UEFI. Re-enter UEFI (press power + Volume Up) and toggle Type Cover port back on, then check if the Keyboard works in UEFI.

Important: You won't lose files or data by resetting OneDrive on your computer.Resetting OneDrive only disconnects all your sync connections (including personal and work or school).

Save to a file - You can save your recovery key as a plain text file on any device. If you need that file in the future just open it with any text editor like Notepad or Microsoft Word and you'll be able to read the key.

Check the device. If the device doesn't appear to work at all (no lights appear on the device when it’s plugged in, or the cursor doesn't move or doesn't appear on the screen), connect the device to another PC and make sure the device works on that PC.

Updates to the default screen and sleep settings now help you use energy more efficiently and extend battery life. You can find efficiency settings in Windows 11 at Settings > System > Power & battery.. For a guided walkthrough of how each of the power and battery settings can improve your device's performance, click the button to open the Get Help app:

Enter your Email, phone, or Skype name in the first box if you know it.; In the Contact email address text box, type an email address where we can contact you or send your password reset link. Note that this email address should be different from the one you’re trying to recover. In the third text box, type the characters displayed on the screen.

At Microsoft, we're guided by our AI principles, our Responsible AI Standard, and decades of research on AI, grounding, and privacy-preserving machine learning.Data privacy and security is a key principle of responsible AI. We aim to help our customers use our AI products responsibly, sharing our learnings, and building trust-based partnerships.

Important: If your device is out of support, it is no longer receiving security updates from Microsoft and may become more vulnerable to security risks and viruses.Therefore, we strongly recommend that you update to the latest version of Windows. Each version of Windows is supported for 18 months.