If you can't sign into your Microsoft account, most issues can be identified by our sign-in helper tool. The tool will ask you to enter the email address or mobile phone number you're trying to sign in with and check the details you provide.

If you can’t locate a lost file from your backup, then you can use Windows File Recovery, which is a command line app available from the Microsoft Store.Use this app to try to recover lost files that have been deleted from your local storage device (including internal drives, external drives, and USB devices) and can’t be restored from the Recycle Bin.

When you get a new device and start up Windows 10 for the first time, the antivirus protection that comes installed with the device is your default security app.

To find downloads on your PC: Select File Explorer from the taskbar, or press the Windows logo key + E.

You'll see the logo screen on your screen. Continue to hold the Volume Up button. Release the button when the UEFI screen appears. If you have a Windows Pro/Enterprise device (not a Windows Home device), you can then toggle off Type Cover port from the Devices menu and exit UEFI. Re-enter UEFI (press power + Volume Up) and toggle Type Cover port back on, then check if the Keyboard works in UEFI.

Note: You might not be able to change the power mode when a custom power plan is selected.If you can’t set the power mode in Power & battery settings, open Control Panel, select System and Security > Power Options, then choose a Balanced power plan.

Tip: If you're already in Word for the web, get to the letter templates by going to File > New, and then below the template images click More on Office.com. You'll be on the Templates for Word page. In the list of categories, click Letters.

Check the device. If the device doesn't appear to work at all (no lights appear on the device when it’s plugged in, or the cursor doesn't move or doesn't appear on the screen), connect the device to another PC and make sure the device works on that PC.

Under Microsoft Defender Firewall, switch the setting to On.If your device is connected to a network, network policy settings might prevent you from completing these steps. For more info, contact your administrator.

To move a message from Focused to Other: Select Move > Move to Other inbox.Select Always move to Other inbox if you want all future messages from the sender to be delivered to the Other tab.. To move a single message from Other to Focused: Select Move > Move to Focused inbox.Select Always move to Focused inbox if you want all future messages from the sender to be delivered to the Focused tab.