Tips: If you want a deeper scan, instead of selecting Quick scan in step 3, select Scan options and choose the type of scan you want.. For the most complete scan, run Microsoft Defender Offline. For more about that see Help protect my PC with Microsoft Defender Offline.

If Windows Update finds an updated driver, it will download and install it, and your printer will automatically use it. If a device driver couldn’t be installed automatically, there may be an optional driver available that your printer can use.

Uninstall from the Start menu. Select Start > All apps and search for the app in the list shown.

Info for Windows Insiders. If you’re an Insider and the current preview build isn’t working for you, select Start > Settings > System > Recovery .Next to Go back , select Go back.This won’t remove your personal files, but it’ll remove recently installed apps and drivers, and change settings back to their defaults.

Safe mode starts Windows in a basic state, using a limited set of files and drivers. If a problem doesn't happen in safe mode, this means that default settings and basic device drivers aren't causing the issue.

Find your product key to activate Windows. A product key is a 25-character code that's used to activate Windows and helps verify that Windows hasn't been used on more PCs than the Microsoft Software License Terms allow.

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Learn how to manage extensions in Microsoft Edge, including adding, disabling, or removing them as needed.

We want to hear from you! Please continue to share your feedback with us — either in the Google Play Store, directly in the Phone Link and Link to Windows apps, or at the bottom of this article.

To pin Quick Assist to your taskbar so you can quickly get back to it, after Quick Assist is open, right-click (or press and hold) the icon on your taskbar > Pin to taskbar. If the old app icon still appears on your device, make sure you select the new app icon.