Para obtener soporte técnico en Outlook.com, haga clic aquí o seleccione Ayuda en la barra de menús y escriba la consulta. Si la autoayuda no resuelve el problema, desplácese hacia abajo hasta ¿Necesita más ayuda? y seleccione Sí.. Para ponerte en contacto con nosotros en Outlook.com, tendrás que iniciar sesión.

Learn how to find your Windows product key for activation or when to use a digital license instead.

Learn how to install the latest version of DirectX to enable games and multimedia applications on your system.

重要: Microsoft アカウント、Windows オペレーティング システム、およびその他の Microsoft 製品には、お客様の情報をセキュリティで保護するためのパスワードが含まれています。この記事では、パスワードを忘れた場合にリセットまたは回復するために使用できるオプションをいくつか示します。

1. Sign in with your Microsoft account. You will be prompted to Sign in with Microsoft account. If you have an existing Microsoft account on your mobile device then you will be asked to confirm your account, then click Continue.. If you don't have an existing Microsoft account on your mobile device then you will be asked to sign into your account or create a new one, then click Continue.

Observações: Sua senha de Hotmail ou Outlook.com é a mesma que a senha da Conta Microsoft. Se você puder entrar, mas estiver tendo problemas com Outlook.com, marque o status de serviço.Se o status não for verde, aguarde até que o serviço esteja funcionando normalmente e tente outra vez.

Microsoft added OAuth support for Yahoo! accounts in the Windows 10 Creators update. To install the Creators Update now, go to the software download site, and select Update now.For more information about Windows updates, see Get the latest Windows update.. If you have a Japanese Yahoo! email account, you'll need to do the following:

How to redeem a gift card, Xbox download code or token. Both Microsoft and Xbox gift cards and download codes and tokens work the same way: once redeemed to your Microsoft account, you can spend your balance at Microsoft Store online, on Windows or Xbox, and you can get downloads for the latest apps, games, movies, TV shows, and Surface, Xbox, and accessories.

That verification method isn’t working right now: Sometimes the block may be tied to the verification method you are using.Try using another verification method connected to your account. For example, if you are using SMS to verify yourself and are hitting a block, try using an alternate email that is connected to the account to receive your authorization code.

注: Microsoft アカウントとして所有しているメール アドレスを使用するか、サインアップ時に [新しいメール アドレスを取得する] または [代わりにメールを使用する] を選択して新しいアドレスを作成できます。