Do you need some help installing Quick Assist? For the best experience, download and install the new version of the Quick Assist app from Microsoft Store. If you have problems installing Quick Assist, here are some steps to try to get it installed and working properly.

Learn how to troubleshoot when the camera is not working in Windows or you see errors 0xA00F4244 or 0x200F4244.

Learn how to use Remote Desktop in Windows. On your Windows, Android, or iOS device: Open the Remote Desktop app (available for free from Microsoft Store, Google Play, and the Mac App Store), and add the name of the PC that you want to connect to (from Step 1). Select the remote PC name that you added, and then wait for the connection to complete.

Learn how to troubleshoot USB-C problems in Windows and fix USB devices, ports, and adapters not working properly.

Contact Microsoft Support. What's new. Surface Pro; Surface Laptop; Surface Laptop Studio 2

Learn how to access and manage your Windows sign in options. Use a password, Windows Hello, or a security key to unlock your device.

Learn about the recovery options in Windows. Find out how to reset your PC, go back to a previous version of Windows, or use media to reinstall Windows.

Learn what you can do if you're not receiving account aign-in verification codes.

Go to Settings > Apps > Apps & features to change whether you're shown app recommendations when trying to install apps from outside the Store.

Learn how to turn on device encryption, or standard BitLocker encryption in Windows.