你可以使用安装介质（U 盘或 DVD）来安装 Windows 的新副本、执行全新安装或重新安装 Windows。 要创建安装介质，请转到软件下载网站，你可以在这里找到分步说明。 在该网站上，你可以选择 Windows 版本，并使用 U 盘或 DVD 创建自己的安装介质。

1. Sign in with your Microsoft account. You will be prompted to Sign in with Microsoft account. If you have an existing Microsoft account on your mobile device then you will be asked to confirm your account, then click Continue.. If you don't have an existing Microsoft account on your mobile device then you will be asked to sign into your account or create a new one, then click Continue.

Step 2: Back up your folders. Windows Backup is an easy, single stop for all of your backup needs. Your free Microsoft account comes with 5 GB of OneDrive cloud storage (and more storage is available if you need it), and backing up your folders syncs the folders you specify to your OneDrive account, making them instantly accessible on all computers that you use with this Microsoft account.

Learn how to update Windows to ensure your device operates smoothly and securely with the latest features.

If your device didn't come with one of those you can purchase one that can be connected to your device via USB from any of a number of popular retailers. Choose an option an select Set up. Follow the instructions to complete the configuration of Windows Hello. Sign-in experience.

Find your Windows settings in a snap! Select the Start button, then select Settings .From there, browse the categories or use search to find what you're looking for.

Observação: A melhor e mais segura maneira de obter atualizações de driver no Windows é sempre por meio do Windows Update.Se você estiver tendo problemas com o Windows Update, verifique primeiro se algum dos links em Atualizar o Windows pode ajudá-lo.

Try a different USB port and scan for hardware changes. If you're using an external camera, try using it with a different USB port on your device first. If that doesn't work, or your camera is built in on your device, try this: Select Start , type device manager, then select it from the search results.

Important: The following steps apply only to devices currently running an activated copy of Windows 11 Home.If you’re not activated, we recommend you activate Windows 11 Home first. For more info, see Activate Windows.

If you're running Windows 8.1 or earlier, or if your PC doesn't meet the minimum system requirements to run Windows 11, consider moving to a new Windows 11 device. Find a PC that meets your needs. Set up your Microsoft account to transfer files and favorites. One account connects your device across Microsoft apps and services like Microsoft 365, OneDrive, Edge, and Microsoft Store.